@moe thanks for clarifying this. I will give some more context.
- Bug fixes: I dutifully report most of the bugs, but once it goes to “The Tadabase team is working on it”, usually no more updates. In my list I have 14 of those (oldest is 21st of December 2021), and then 2 more where it says being processed.
- Development. I love the updates by Adi, and he is giving it a very casual approach. Every Tuesday I look forward to his news. But the release notes are the official changes log, usually.
- Development. I see indeed many features, but they are almost exclusively low-code. Nocode improvements for the citizen developer are limited. Great, all those improvements above, but almost all fall in the category of lowcode. The value of a Pages API, would have been for me that I can have a user at the front-desk login into the app with a QR-code, taking care of the role of using the visitor registration in my app only - but I understand that it is not that…
- Answers to questions in this portal. Now that access to support has been limited within the chat, compared to the old days, this community is the place to learn. Search here is what I use most to find out what I need to do. And in community you only answer once, and it will be used by many, much more efficient than the chat for tb. But in that case: take care that you answer it also from Tadabase team - have someone of your team patrol it once per day and take care that there will be answers.
- Employees: according to LinkedIn there are 11 employees at Tadabase. Only a few developers. I understand that there is a lot of development going on, but 11 employees is low compared to others like Glide (53) and Bubble (289).
- I love the Build it with Tim. I understand he moved recently, but frequency was once per week, like a clock, and that is not the case any more. His episode about the multi-tenanted family planner, after 4 months has 83 views… That is low, frustrating for Tim, but how can it be that the number is so low. His effort is incredible and you learn so much, where are the viewers?
I love tb. Especially the IT security I don’t have to worry about. And I know my way now, even with some CSS and starting with JavaScript.
Having this platform is crucial for my company. We are at a point when tadabase would stop working that we lose oversight and our efficiency goes down the toilet. We are growing fast, and I need to look at the risks for business continuity for our next growth phase. Tadabase is the biggest risk over which I don’t have any control, nor do I have information, other than publicly available, which is not much.
From now and then, I need your reassurance. Because now I see signs, not only what is mentioned above, that the focus of tb is somewhere else and customer support is not where I feel reassured.
Looking forward to AI-support, though.
PS: Just an example of today of no answer since a long time: How can I change decimal places in pivot table element?
PS2: if you bring low-code or code solutions, please let it come with some explanation. If you are an IT-developer it is probably self-explanatory, but for citizen developers, just mentioning something like Pages API, is abracadabra…