Copy&Paste issue?

Hi there

Has anyone come across this issue before?

Content is not recognised when I use copy & paste and I DO NOT edit the field before clicking the submit button.

See below

I am using Chrome.
Why is this happening and how can I fix this?

Hope I can get some direction, thank you in advance.

This was a bug a while back that I thought we’d fixed. Either way this will be fixed with a day or so.

1 Like

thank you @moe appreciated

Hi @moe I have noticed some changes to this issue recently,

I am now unable to paste images into the Rich Text field

And I continue to have to click the field after pasting the content to save it

I look forward to hearing from you

Thanks

We have the same issue with all of our Rich Text Fields - also primarily using Chrome, but I just checked and it is the same in Safari.

If we just copy, paste and click Update - nothing saves. So we have to copy, paste, click space and then click Update. Seems like a silly complaint, but it does get frustrating when you are trying to quickly update fields with notes from email, etc. Hopefully it can be corrected soon!

Hi all-

If you are doing a direct copy/paste into a rich text field (e.g., copying text from another web page or word document) it won’t recognize it. I always click on the source code button in the rich text field menu and paste the text in there then go clean up the formatting.

I have not encountered the error that @sahiraz has been encountering before.

Adam

Did you ever find a solution to this? Users are pasting information and its not saving, which doesn’t make sense to them.

Not a complete solution but a temp work around depending on device type. Press Ctrl + v instead of using the right click on mouse for paste. Screenshots below shows test result for both methods.

Read where @Peter says… “I don’t think I would have reached the conclusion myself, I should put minus numbers, through a copy-paste action with a Notepad as intermediary.”…

Now the question, this time round is, will Ctrl+V win against NotePad or not? :slight_smile: lol !!!

Just copy and paste normally, then go and backspace to delete a character, retype a character and it will be fine. The TinyMCE rich text editor doesn’t capture a copy and past without some sort of “edit” to the pasted text.

Hello hello, its been a while.

I just thought I would provide an update to this issue. Unfortunately, the error persists.

But my workaround has been to hit the backspace key after pasting the content, this works for me.

Additionally I wanted to know if there is a way to automatically paste the content as plain text?

Your assistance will be much appreciated.
Sahira

Ctrl + Shift + v will paste in plain text.