I am trying to get Tadabase to connect to Zendesk through the Zendesk pipe but after putting in all the correct details and verifying on Zendesk’s side, I keep getting a 401 error or other errors.
The errors I am seeing are “error”: “Couldn’t authenticate you” and error 422. Can someone help me get this to work because I have checked all details including auth info, content-type, user email and password, etc
Tried this but its still not working. I can get it to work with Postman app but not with Tadabase. It says Couldn’t authenticate you for a Create Ticket api
I sent an email but a resolution is still pending. Seems like there may be issues with the headers because I can use Postman with the exact same info and it works.