I am wondering if this is something only we are experiencing, or if this is a general feeling.
Lately (last weeks/months) we have been receiving little to no support or even responses from the Tadabase team. Whether by chat, email, ticket system… I either get no response at all, or if I’m lucky - a simple “we opened a ticket” which stays open and not updated for weeks on end.
Am I missing a magical support channel that I don’t know about? I’m talking about actual bugs, some of them crucial to basic app functionality. The tickets that are open are never updated anymore, and other attempts at getting in contact with support are ignored.
Any ideas from the community?