PDF Alpha - Support for modal pop-up forms?

Hi Support,

In my testing I’ve found that the Alpha Print PDF button doesn’t work if the page launching it is a modal pop-up. Is this something that could be fixed / enhanced or it is going to stay that way and only support non-modal pop-up pages?

Many thanks,


Hi Graham,

I appreciate you bringing this to our attention. As you know, PDF Alpha is as is. We welcome all requests for enhancement, and I can recommend putting functionality for Alpha Print PDF on a modal pop-up in our suggestion box. :slight_smile:

Best regards,

Megan Shelton | Customer Success Specialist

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Thank you for reaching out about this! It seems as though this might be a quick fix. I will discuss it further with the team and update you here.

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Hey @Chem/@moe is there a workaround for the PDF print button not working in a modal popup window?


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Did you ever find a workaround for this issue of the Print PDF button not working in a modal window?


No, support said that they would look into it but I’ve not chased. I’ll see if I can get an update on the ticket.