Triggering an outgoing webhook

App Development
1

I’m trying to trigger an outging webhook to run a scenario in Make. The webhook is triggered when a record is edited.

2 questions please

  1. can the edit be made by a record rule or must it be made by a user? Currently, i have a record rule making the edit

  2. My webhook has filters applied to it. are the field values used to filter the webhook, pre or post the record rule edit.

I can not get the scenario to run unless i make a manual edit to the record.

more… the help files say the webhook can triggered form anywhere a record is created or updated but this is not the case in my testing. I am finding that the webhook is only triggered if a record is edited or added via a table or a form. Not by any record rules.

2

Hey @richardch372, record rules will trigger webhooks on record update, even if conditions are used in the webhook. For reference, see this diagram that explains the form process - Form Component | Tadabase.

Here’s a few things you can do to troubleshoot/solve this:

  1. Change your webhook URL to a test URL generated by https://webhook.site to ensure the webhooks are actually being sent from Tadabase.

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  1. Check your webhook logs to ensure the webhooks are actually being sent from Tadabase.

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  1. Send all webhooks unfiltered and place the filter inside of Make to prevent unwanted records from proceeding through the scenario.
1 Like
3

Hi @tim.young, ill check out the form rules but i did already try the rest of your sugestions.

Ill check out moving the webhook filters to Make, but i have tried everything even stripping out all filters. . I’ll post how i get on.

4

@richardch372 Can you clarify your record rule a bit more? Are you simply “updating this record”? Or are you inserting/updating connected records? Does the Form have “Update equations behind the scenes” enabled?

5

Hi @tim.young

  1. we mark a record as Won on a page using an action button which updates some of it’s values in the table
  2. then a table record rule runs to duplicate that record + child tables and update some more of its own values ( to confirm the duplication carried out). I am moving the duplication of the child tables to Make.
  3. then another table record rule updates the duplicated record field values

its on action 3 i would like the webhook to trigger, although i have tried changing the flow and having it trigger on action 2 but no joy.

6

I have a similar problem where rules do not trigger the webhook but manual edits do.