URL links in text message

Community Discussions How Do I
#1

I have an action button that sends and email and text message that contains a field with a URL link.
The link in the email works fine, but in the text message the link does not show up. I tried adding !! in the field, but then it sends the field name.

Any ideas? I’m pretty certain this worked up until recently.

#2

Hey Marc,

When you added !!, did you format it as {!!Link.src!!}

Did you try using the tool bar to insert a link using the {field} as the source?

#3

@tim.young Yes. I’ve tried both of those suggestions.

#4

I wonder if that’s a bug. Maybe reach out to support to verify.

In the meantime, you could probably use a pipe to save the link url to a text field and send the text field in the SMS.

Let me know if you need help with that.

#5

So… this it’s actually a text field and not a link. That’s why it’s strange that it’s not showing the field content.

#6

@mdykstra

I just confirmed that this is a known bug.

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